Terms of service
OVERVIEW
Welcome to Serelise! The terms “we,” “us,” and “our” refer to Serelise. Serelise operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Serelise is powered by Shopify, which enables us to deliver the Services to you.
The following Terms of Service, including all policies referenced herein (the “Terms of Service” or “Terms”), set forth your rights and responsibilities when using the Services.
Please read these Terms of Service carefully. They contain important information about your legal rights and cover matters such as disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you are not permitted to access or use our Services.
TERMS OF SERVICE
OVERVIEW
Welcome to Serelise! The terms “we,” “us,” and “our” refer to Serelise. Serelise operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Serelise is powered by Shopify, which enables us to deliver the Services to you.
The following Terms of Service, including all policies referenced herein (the “Terms of Service” or “Terms”), set forth your rights and responsibilities when using the Services.
Please read these Terms of Service carefully. They contain important information about your legal rights and cover matters such as disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you are not permitted to access or use our Services.
ARTICLE 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are of legal age in your state or province of residence and that you have given us your consent to allow any minor family members to use the Services on devices you own, purchase, or manage.
To access or use the Services, including browsing our shops or purchasing products or services we offer, we may require you to provide certain information, such as your email address and your billing, payment, and shipping details. You represent and warrant that all information you provide to our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account login credentials and for all activity occurring under your account. You may not transfer, sell, assign, or license your account to any other party.
ARTICLE 2 – OUR PRODUCTS
We strive to provide the most accurate descriptions of our products and services in our shops. However, please note that the colors and appearance of products may vary from how they appear on your screen. This is related to the type of device you use to access the store and your device’s settings and configuration.
We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or match the descriptions or images provided in our shop.
All product descriptions may be modified at any time, without prior notice, at our sole discretion. We reserve the right to discontinue the sale of any product at any time and may limit the quantities of products we supply per person, geographic region, or jurisdiction.
ARTICLE 3 – ORDERS
When you place an order, you make an offer to purchase. Serelise reserves the right, in its sole discretion, to accept or reject your order for any reason. Your order is only accepted once Serelise has confirmed it. We must have received and processed your payment before your order is accepted. Please review your order carefully before submitting it. Serelise may not be able to honor a cancellation request once your order has been accepted.
If we do not accept, modify, or cancel an order, we will attempt to notify you via the email address, billing address, and/or phone number you provided during checkout.
You may return or exchange purchases only in accordance with our Refund Policy [LINK].
You represent and warrant that purchases are for personal use or household use only and not for commercial resale or export.
ARTICLE 4 – PRICING AND BILLING
Prices, discounts, and promotions are subject to change without prior notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be reflected in your order confirmation email. Unless expressly stated otherwise, listed prices exclude taxes, shipping charges, handling fees, customs duties, and import tariffs.
Prices displayed in our online shops may differ from prices in physical stores or in online or offline shops operated by third parties. We may, from time to time, offer promotions affecting pricing, subject to separate terms in addition to these Terms. In case of conflict, the promotional terms will prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our stores. You agree to promptly update your account and other details, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as necessary.
You represent and warrant that (i) the credit card information you provide is accurate and complete; (ii) you are authorized to use the credit card for purchases; (iii) your charges will be honored by your credit card company; and (iv) you will pay charges incurred at the posted prices, including shipping, handling, and applicable taxes, if any.
ARTICLE 5 – SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All stated delivery times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs processing, or events beyond our control. Once we deliver products to the carrier, ownership and risk of loss transfer to you.
ARTICLE 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and the design, selection, and arrangement thereof, are the property of Serelise, its affiliates, or its licensors, and are protected by intellectual property, copyright, and patent laws in the United States and other jurisdictions.
These Terms permit you to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.
Except as expressly provided in these Terms, nothing grants you a license or rights in or to any Serelise, Shopify, or third-party intellectual property. Unauthorized use of the Services may violate applicable intellectual property laws.
The names, logos, product names, service names, design elements, and slogans of Serelise are trademarks of Serelise or its affiliates or licensors. You may not use such trademarks without Serelise’s prior written consent. The names, logos, product names, service names, design elements, and slogans of Shopify are trademarks of Shopify. All other names, logos, product names, service names, design elements, and slogans are the property of their respective owners.
ARTICLE 7 – OPTIONAL TOOLS
You may have access to customer tools provided by third parties as part of the Services. We do not monitor, control, or influence these tools.
You acknowledge and agree that we provide access to such tools “as is” and “as available,” without warranties, representations, or conditions of any kind and without endorsement. We are not liable for any damages arising from or relating to your use of optional third-party tools.
Your use of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve the terms on which such tools are provided by the relevant third-party provider(s).
Future new features offered through the Services, including the release of new tools and resources, will also be subject to these Terms.
ARTICLE 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites offered or managed by third parties (including embedded third-party functionality). We are not responsible for examining or evaluating the content or accuracy of such third-party materials or websites. If you choose to leave the Services to access such materials or third-party sites, you do so at your own risk.
We are not liable for any damage or harm related to your access to third-party websites, or your purchase or use of products, services, resources, or content available through third-party websites. Please carefully review the policies and practices of the third party before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.
ARTICLE 9 – RELATIONSHIP WITH SHOPIFY
[NOTICE TO MERCHANTS: This article describes Shopify’s relationship with your store and must not be removed or altered.]
Serelise uses Shopify to provide you with the Services. However, all sales and purchases made through our store are handled directly with Serelise. By using the Services, you acknowledge and agree that Shopify is not responsible for any sale-related matters between you and Serelise, including injury, damage, or loss arising from purchased products or services. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Serelise.
ARTICLE 10 – PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy.. Certain personal information may also be subject to Shopify’s Privacy Policy, available here. By using the Services, you acknowledge that you have read the applicable Privacy Policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit through the Services is transmitted to and shared with Shopify, as well as third parties that may be located outside of your country of residence, in order to deliver Services to you. Please review our Privacy Policy for more information on how we, Shopify, and our partners use your personal information.
ARTICLE 11 – FEEDBACK
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use. We may exercise our rights under this license, for example, to operate, provide, evaluate, improve, and promote the Services, as well as to fulfill our obligations and enforce our rights under these Terms.
You represent and warrant that (i) you own all rights to the Feedback or otherwise have the necessary rights to provide such Feedback; (ii) you have disclosed any compensation or incentives received in connection with submitting the Feedback; and (iii) your Feedback complies with these Terms.
We are under no obligation now or in the future to (1) keep your Feedback confidential; (2) pay compensation for your Feedback; or (3) respond to your Feedback.
We may, but are not obligated to, monitor, edit, or remove Feedback that we, in our sole discretion, determine to be unlawful, offensive, threatening, defamatory, libelous, abusive, pornographic, obscene, otherwise objectionable, or in violation of intellectual property rights or these Terms.
You agree that your Feedback will not infringe the rights of any third party, including copyrights, trademarks, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory, unlawful, abusive, or obscene material, or any computer virus or other malware that could in any way affect the operation of the Services. You may not use a false email address, impersonate another person, or otherwise mislead us or third parties as to the origin of the Feedback. You are solely responsible for any Feedback you provide and its accuracy. We accept no responsibility and assume no liability for any Feedback posted by you or a third party.
ARTICLE 12 – ERRORS, INACCURACIES, AND OMISSIONS
From time to time, information within or relating to the Services may contain typographical errors, inaccuracies, or omissions, including in product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information, or to cancel orders if any related information is inaccurate, at any time and without prior notice (including after you have placed an order).
ARTICLE 13 – PROHIBITED USES
You may use the Services only for lawful purposes. You agree not to access or use the Services, directly or indirectly:
(a) for unlawful or harmful purposes;
(b) to violate any international, federal, provincial, or state regulations, laws, rules, or local ordinances;
(c) to infringe upon our intellectual property rights or the rights of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against others;
(e) to submit false or misleading information;
(f) to knowingly transmit, upload, download, use, or reuse any material that does not comply with these Terms;
(g) to transmit or facilitate the sending of advertising or promotional material, including junk mail, chain letters, spam, or other similar solicitations;
(h) to impersonate or attempt to impersonate another person or entity;
(i) to otherwise engage in conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm Serelise, Shopify, or users of the Services, or expose them to liability.
Additionally, you agree not to:
(a) upload or transmit viruses or any other type of malicious code that may affect the functionality or operation of the Services;
(b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services;
(c) collect or track personal information of others;
(d) engage in spam, phishing, pharming, pretexting, spidering, crawling, or scraping;
(e) interfere with or circumvent the security features of the Services, related websites, other websites, or the Internet.
We reserve the right to suspend, disable, or terminate your account at any time, without prior notice, for violating these Terms.
ARTICLE 14 – TERMINATION
We may terminate this agreement or your access to the Services (or any portion thereof) at any time, in our sole discretion, without prior notice. You will remain liable for all amounts due up to and including the date of termination.
The following provisions shall survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that, by their nature, should survive termination.
ARTICLE 15 – DISCLAIMER OF WARRANTIES
The information provided about or through the Services is made available for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance on such information is at your own risk. We disclaim all liability and responsibility arising from reliance placed on such information by you, other visitors to the Services, or anyone informed of its contents.
UNLESS EXPRESSLY STATED BY SERELISE, THE SERVICES AND ALL PRODUCTS PROVIDED THROUGH THE SERVICES ARE OFFERED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.
We do not warrant, represent, or guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not allow the exclusion of certain warranties, so the above disclaimer may not apply to you.
ARTICLE 16 – LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SERELISE, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, REPRESENTATIVES, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS, AS WELL AS SHOPIFY AND ITS AFFILIATES, SHALL NOT BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND.
This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Services or any products obtained through the Services, or for any other claim related in any way to your use of the Services or any product.
This includes, but is not limited to, any errors or omissions in content, or any loss or damage of any kind incurred as a result of the use of the Services, or any content (or product) posted, transmitted, or otherwise made available via the Services, even if advised of their possibility.
ARTICLE 17 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Serelise, Shopify, and our affiliates, partners, officers, directors, employees, representatives, contractors, licensors, and service providers, from and against all costs related to losses, damages, liabilities, or claims, including reasonable attorneys’ fees, paid to a third party due to or arising out of:
(1) your breach of these Terms or the documents they incorporate by reference;
(2) your violation of any law or the rights of a third party; or
(3) your access to and use of the Services.
We will notify you of any claim subject to indemnification, provided that failure to promptly notify you does not relieve you of your obligations, except to the extent you are materially prejudiced. We may assume the defense and settlement of any such claim at your expense, including engaging counsel, but will not settle claims requiring your non-monetary obligations without your consent (which may not be unreasonably withheld). You are required to cooperate in the defense of indemnifiable claims, including providing relevant documents.
ARTICLE 18 – SEVERABILITY
If any provision of these Terms is deemed unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity or enforceability of the remaining provisions.
ARTICLE 19 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms, together with any policies or operating rules posted by us on this site or in respect of the Services, constitute the entire agreement and understanding between you and us and govern your use of the Services. These Terms supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including prior versions of these Terms).
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
ARTICLE 20 – ASSIGNMENT
You may not delegate, assign, or transfer this Agreement or your rights or obligations under these Terms without our prior written consent. Any attempt to do so will be deemed void. We may assign, transfer, or delegate these Terms and our rights and obligations without your consent or notice.
ARTICLE 21 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you the Services shall be governed by and construed in accordance with the laws of the jurisdiction in which Serelise is headquartered. You and Serelise consent to the exclusive jurisdiction and venue of the courts in such jurisdiction.
ARTICLE 22 – HEADINGS
The headings used in this Agreement are included for convenience only and will not limit or otherwise affect these Terms.
ARTICLE 23 – CHANGES TO THE TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, modify, or replace any part of these Terms. Updates and changes will be posted on our website. It is your responsibility to check our website periodically for changes. We will notify you of material changes to these Terms in accordance with applicable law. Such changes will take effect on the date specified in the notice.
By continuing to access or use the Services after changes are posted, you accept those changes.
ARTICLE 24 – CONTACT INFORMATION
Questions about the Terms of Service should be directed to us at: info@sereliseco.com
Our contact details are:
Serelise
info@sereliseco.com
heikantstraat 7 vught
kvk number: 97477702
btw number: NL005272666B31